Questions.
What is Vertino?
Vertino is knitwear made by hand, at true gauge, in Gujranwala, Pakistan. Sweaters, cardigans, and half-zips, cut for wear rather than a single season.
Where is Vertino made?
Every piece is made in Gujranwala. Yarn is chosen by hand, knit at true gauge, linked by hand, and inspected before it's pre-washed and packed. See How It's Made.
What sizes do you offer?
Sizes run S through XXL across sweaters, cardigans, and half-zips. Full measurements and fit notes are on our Size Guide.
How do I find my size?
Use the size guide on any product page, or WhatsApp us the product you're considering and we'll help you choose.
Is cash on delivery available?
Yes, cash on delivery is available in every city across Pakistan, with no prepayment required.
What is your shipping policy?
Nationwide coverage via Postex, with tracking on every order. Free shipping applies automatically when you order two or more pieces. Full details on our Shipping page.
Can I return or exchange an item?
Vertino operates on an exchange-only basis. If the size or style isn't right, unused and tagged items can be swapped for a different size, colour, or style. Defective or incorrectly shipped items are covered within 48 hours of delivery. Full details on our Returns & Exchanges page.
How do I care for my knitwear?
Wash cold, inside out, gentle cycle. Dry flat — never hang knitwear wet. Skip the iron unless needed, skip the tumble dryer entirely, and store folded rather than on a hanger.
Do you ship outside Pakistan?
Yes, to a number of countries beyond Pakistan. See our Shipping page for coverage.
How can I contact you?
WhatsApp is the fastest way to reach us. You can also send an inquiry through our Contact page.